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FAQS

Why have I been contacted by Portfolio Collections Limited?

You have been contacted because an outstanding debt has been referred to us by a creditor. Our role is to assist in resolving this matter.

How can I pay my debt?

You can make a payment through our secure online payment portal, over the phone, or by mail. Click "Customer Portal" for detailed instructions.

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What if I can't pay the full amount?

If you are unable to pay the full amount, please contact us to discuss possible payment arrangements or instalment plans.

Will my credit score be affected?

Failure to pay your debt can negatively impact your credit score. It is important to address the debt promptly to avoid any adverse effects on your credit rating.